Terms of Use

1. Acceptance of Terms

These Terms of Use (“Terms”) govern your access to and use of the websites, applications, tools, content, and professional services (collectively, the “Services”) made available by Tizo Mega Concepts (“Tizo,” “we,” “our,” or “us”). By accessing or using the Services, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree with any part of these Terms, please stop using the Services immediately.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case “you” and “your” refer to that entity as well as to you personally. These Terms form a legally binding agreement between you and Tizo Mega Concepts as of the earliest date you first accessed or used the Services.

2. Definitions

• Services means our public websites, private client portals, hosted applications, professional consulting, engineering, design, and any other work we produce on your behalf.
• Deliverables means the specific outputs produced under an executed Statement of Work (SOW), Master Services Agreement (MSA), or Order Form.
• Client means the individual or organization that has entered into a paid engagement with Tizo Mega Concepts.
• User means any individual who accesses the Services, whether as a Client, prospective Client, employee of a Client, visitor, or invited collaborator.
• Content means any text, graphics, code, media, or other material made available through the Services.

3. Services

Tizo Mega Concepts offers technology consulting, custom software development, mobile and web application engineering, product and UI/UX design, brand identity work, cloud infrastructure, digital marketing, and related professional services. The scope, timeline, deliverables, fees, and acceptance criteria for any paid engagement will be defined in a signed Statement of Work, Master Services Agreement, or equivalent written document. Where a signed document conflicts with these Terms with respect to a specific engagement, the signed document will prevail for that engagement.

Our public website exists to describe our capabilities, share thought leadership, and enable prospective Clients to reach us. Nothing on our public website should be interpreted as a binding offer of services, a guarantee of outcomes, or professional advice tailored to a specific situation.

4. Intellectual Property

All content on our public website, including text, layout, source code, imagery, logos, trademarks, and design language, is owned by Tizo Mega Concepts or licensed to us and is protected by copyright, trademark, and other intellectual property laws. You may view and print reasonable portions for personal or internal business reference. You may not reproduce, republish, adapt, modify, translate, distribute, publicly display, or create derivative works of any part of the Services without our prior written permission.

Under a paid engagement, ownership of custom Deliverables produced specifically for the Client transfers to the Client upon full payment of all fees due, subject to any third-party components clearly identified as such and to any pre-existing Tizo tools, frameworks, and general know-how, which remain the property of Tizo Mega Concepts and are licensed to the Client on a non-exclusive basis for the operation of the Deliverables.

5. Permitted Use

You may use the Services only for lawful purposes and in accordance with these Terms. You agree to comply with all applicable laws, regulations, and generally accepted practices in the jurisdictions where you access the Services. You are responsible for maintaining the confidentiality of any credentials associated with your use of the Services and for all activity that occurs under your account.

6. Prohibited Activities

You agree not to, and not to permit any third party to:

• Copy, modify, reverse-engineer, decompile, or attempt to derive the source code of any part of the Services other than as permitted by law.
• Use the Services to build a competing product, service, or benchmark study.
• Circumvent, disable, or interfere with security or access-control features of the Services.
• Introduce malicious code, conduct denial-of-service attacks, or otherwise disrupt the Services or the infrastructure they run on.
• Use automated means to scrape, harvest, or extract data from the Services without our prior written consent.
• Impersonate any person or entity, misrepresent your affiliation with a person or entity, or forge headers or identifiers.
• Use the Services in a manner that infringes any intellectual property, privacy, publicity, or other legal right of any person.
• Upload or transmit content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable.

7. Payment Terms

Fees for professional services are set out in the applicable Statement of Work or Order Form. Unless otherwise agreed in writing, invoices are due within thirty (30) calendar days of the invoice date and are payable in the currency stated on the invoice. Late payments accrue interest at the lesser of one and one-half percent (1.5%) per month or the maximum rate permitted by law. Fees are exclusive of taxes; the Client is responsible for all applicable sales, use, value-added, and equivalent taxes, other than taxes based on our net income.

Expenses reasonably incurred in the delivery of Services are billable at cost, subject to prior approval in writing. Retainer arrangements are non-refundable and, unless otherwise agreed, unused hours in a given billing period do not roll forward.

8. Disclaimer

The Services are provided on an “as is” and “as available” basis, without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from a course of dealing or trade usage. We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components, or that any information obtained through the Services will be accurate or reliable.

9. Limitation of Liability

To the fullest extent permitted by applicable law, in no event will Tizo Mega Concepts, its affiliates, directors, employees, or contractors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, data, or goodwill, arising out of or in connection with the Services or these Terms, whether in contract, tort (including negligence), or otherwise, even if we have been advised of the possibility of such damages.

Our aggregate liability under or in connection with these Terms or the Services will not exceed the greater of (a) the fees actually paid by you to Tizo Mega Concepts in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred United States dollars (US$100). Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions, our liability is limited to the maximum extent permitted by law.

10. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if we reasonably believe you have violated these Terms, if we are required to do so by law, or if continued provision of the Services is no longer commercially reasonable. You may stop using the Services at any time. Termination of a paid engagement is governed by the applicable Statement of Work or Master Services Agreement.

Sections of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitations of liability, indemnification, governing law, and dispute resolution — will survive termination.

11. Third Party Services

The Services may include links to, integrations with, or components provided by third parties. We are not responsible for the content, policies, or practices of any third-party service, and your use of any third-party service is subject to the terms and privacy notices of that third party. Where a Deliverable relies on a third-party service, the Client is responsible for maintaining its own agreements and licenses with that provider unless otherwise agreed in writing.

12. Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter are governed by and construed in accordance with the laws applicable at the registered place of business of Tizo Mega Concepts, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

13. Dispute Resolution

The parties will attempt to resolve any dispute arising out of or relating to these Terms through good-faith negotiation. If a dispute cannot be resolved through negotiation within thirty (30) days after written notice, either party may submit the dispute to binding arbitration administered under commercially recognized arbitration rules, before a single arbitrator, in the English language, and at the seat mutually agreed by the parties. The arbitrator's award will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. Nothing in this section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information.

14. Indemnification

You agree to indemnify, defend, and hold harmless Tizo Mega Concepts and its affiliates, officers, directors, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with (a) your access to or use of the Services in violation of these Terms, (b) your violation of any law or the rights of any third party, or (c) any content you submit to the Services. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with our defense of these claims.

15. Confidentiality

Each party may receive non-public information from the other in connection with the Services. The receiving party will use such information only for the purposes contemplated by these Terms, will protect it with the same standard of care it uses for its own confidential information (and in no event less than reasonable care), and will not disclose it to any third party except to its employees, contractors, and advisors who need to know the information and are bound by comparable confidentiality obligations. Confidentiality obligations survive termination for a period of five (5) years, or indefinitely for information that constitutes a trade secret.

16. Changes

We may revise these Terms from time to time. The updated version will be indicated by an updated “Last updated” date at the top of this page and will be effective when posted. Where a change materially reduces your rights, we will provide a more prominent notice. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms. If you do not agree with the updated Terms, please discontinue use of the Services.

17. Entire Agreement

These Terms, together with our Privacy Policy and any signed Statement of Work, Master Services Agreement, or Order Form, constitute the entire agreement between you and Tizo Mega Concepts regarding the subject matter and supersede all prior or contemporaneous understandings, proposals, and communications, whether written or oral. No failure or delay in exercising any right under these Terms will operate as a waiver of that right. If any provision of these Terms is held to be unenforceable, the remaining provisions will remain in full force and effect. Neither party may assign these Terms without the prior written consent of the other, except that Tizo may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets.

18. Contact Information

If you have any questions about these Terms, please contact us at legal@tizomegaconcepts.com. For contract, procurement, or vendor questions, please include the reference number of any applicable Statement of Work in your message so we can route your inquiry to the correct team.

By using the Services, you acknowledge that you have read these Terms of Use, that you understand them, and that you agree to be bound by them. If you do not agree, you must not access or use the Services.